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IT Infrastructure Library (ITIL) has been called “the key to managing IT services” by the UK Office of Government Commerce. MAX™ utilizes and leverages ITIL best practices, an established standard in IT service management. Adherence to ITIL principles ensures a cohesive and standardized approach for providing high-quality IT services. It ensures that MAX will work within your IT services system both now and in the future. MAX is one of the most well-organized and easiest to use systems on the market, and adherence to ITIL standards means that you don’t have to change your standard nomenclature or procedures to suit MAX. MAX is ready to roll.